Size Change / Alterations
Cooling off period: 7 days
- For made to order formals: alterations available free of charge
- For casuals: a request to change size can be initiated within 7 days of delivery.
Exchange/ Return Order
- For articles under 30K, a refund in the form of store credit will be given
- Items above 30K will be refunded fully in cash (subject to the conditions)
All orders will be delivered using the service as selected by the customer at the time of purchase. FIK reserves the right to fluctuate any prices in proportion with its costs for shipping but the cost of delivery will always be calculated and confirmed to you upon check out.
CUSTOMER NOTICE REGARDING DELIVERY TIMES
Please be reminded that deliveries are 3-5 working days after dispatch and not from the time of order. Shipping confirmation emails are sent 24 hours before dispatch. If you have any queries regarding your order, please contact us and we will be happy to look into this for you. We give all order related questions a high priority. Thank you
Note: Delivery is between 10-15 working days depending on the location
Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded.